Return

Returns must be notified within 14 days of receipt. The item must be returned within 14 calendar days from the date of notification. The product must be returned in original packaging with hang tags and other labelling. A purchase can be undone, even though the product has been tested. A product is only tested if the test is beyond what is possible by testing the product in a physical store. If the item is used, a specific assessment will be made of what a used item can be sold at to another consumer. A possible worthy degradation will be imposed on the buyer. Shipments do not include return label, and return costs are the responsibility of the customer. All returns that do not meet the above requirements will be rejected by PASNORMALSTUDIOS.COM. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by PASNORMALSTUDIOS.COM.

If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once the returned product is received by PASNORMALSTUDIOS.COM, the item(s) are refunded.