• Returns

    Returns

Returns must be notified within 14 days of receipt. The item must be returned within 14 calendar days from the date of notification. The product must be returned in original packaging with hang tags and other labelling. A purchase can be undone, even though the product has been tested. A product is only tested if the test is beyond what is possible by testing the product in a physical store. If the item is used, a specific assessment will be made of what a used item can be sold at to another consumer. A possible worthy degradation will be imposed on the buyer. Shipments do not include return label, however PASNORMALSTUDIOS.COM offer the following return shipping options. All returns that do not meet the above requirements will be rejected by PASNORMALSTUDIOS.COM. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by PASNORMALSTUDIOS.COM.
We strive to process all returns as soon as possible but please allow for up to 5 working days from Pas Normal Studios receiving your return.


Exchange:

PASNORMALSTUDIOS.COM offer free exchanges via UPS. Contact our team at below e-mail for return shipping options and specify "Exchange" along with order number in subject header

Refunds:

Contact our team at below e-mail for return shipping options and specify "Refund" along with order number in subject header.

E-mail: support@pasnormalstudios.com